Appointments

Hours

We are open Mondays from 10:30-5:00, Tuesdays and Thursdays from 8-5 and Wednesday and Friday mornings. Our receptionists are available during these times to assist you with appointment scheduling, prescription refills, and conveying messages to Dr. Saltzman.

Same-Day Appointments

If you are an established patient and are ill, please call (215) 670-5873 first thing in the morning. We’ll do everything we can to try to see you that day.

Appointment Information

If you will be late for a scheduled appointment, please call us at (215) 670-5873 so we can make appropriate arrangements.

Cancellation Policy

Please give us one business day’s notice before cancelling your appointment. If you do not call us to cancel your appointment, you will be charged a $25 service fee.

After Hours / On-Call Coverage

A physician is available by phone at all times to assist with emergencies, such as hospital admission and evaluation of urgent medical problems. If you need to speak with a physician after hours, please call (215) 670-5873. Our answering service will then contact us.

Please call us regarding all other issues during our normal office hours. Examples of non-emergency issues include requests for treatment of non-urgent conditions, prescription refills, and results of laboratory testing. We’ll be able to address your needs more efficiently and accurately.

Billing and Insurance

Our practice is currently approved for Medicare and we plan to add Blue Cross/Blue Shield, Personal Choice and Aetna. Until we add your insurance provider, you are responsible for paying for medical services directly. You will then be reimbursed by your insurance company under the terms of your arrangement with them.

All other insurance plans - Rittenhouse Internal Medicine will bill you directly. Please be aware that Dr. Saltzman is not a member of any HMO. You will be responsible for submitting the charges to your plans. Most insurance companies will reimburse you based on an "out-of-network" fee schedule, after deductibles have been satisfied.

Confidentiality

Please remember that the information on these sites is not intended to replace the advice of a medical doctor. If you have any questions, please ask Dr. Saltzman.

All interactions with us are maintained in the strictest confidence. We will not release your medical information to other individuals without your signed permission, nor will we discuss it with them. We will also assist you with medical release forms so that other physicians involved in your care can obtain your information. Please review our complete privacy policy.

Since we’re committed to your privacy, we will only use your e-mail and that of your friend for transmission only and will not for any other purpose. Review our complete confidentiality policy.